Frequently Asked Questions
Everything you need to know about your OVERTAKE shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $100. For orders below that, a flat rate is calculated at checkout based on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our streetwear fits or checking the 'Fit Note' section on the product description.
Which payment methods do you accept?
OVERTAKE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your products ethically manufactured?
Quality and ethics are at our core. We partner exclusively with factories that adhere to fair labor practices and utilize sustainable materials whenever possible to reduce our environmental footprint.